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How do you protect the chocolate from the hot weather in the UAE? I am worried about the milk chocolates being affected by the heat. I want to order a gift item continuously for our corporate gifts, but this is for our company and I do not want to pay by my credit card. Is there any special arrangement that we can do? I want to send gifts containing Godiva Chocolate to other countries and not to the UAE. Are you delivering items outside the UAE? How can I ensure that my gift had been delivered to the recipient? I want to include a personalized message to my gifts. How shall I do it? Why the box of my coffee machine seems to have been opened and the coffee machine seems to have been used before it reaches me? The coffee machine counter reflects number of coffee dispensed in the machine (if applicable)? I have a gift coupon / gift certificate from The m! Shop. How can I use it to buy items from your shop? Does your coffee machine and equipment go with warranty? Whom shall I contact if I am having a problem with the coffee machine & equipment I bought / received as a gift from The m! Shop? I am in the process of submitting my order but there was a sudden error in the page. How can I ensure that you received my order? I did not receive an email confirmation from The m! Shop after I placed my order. How will I know if my order went through? I am living outside the UAE but I want to order through The m! Shop to be delivered to my friend in the UAE. Is this possible? By mistake, I placed an order of items that I did not want. Can I amend my order? I am worried and not comfortable entering my credit card details online. Is there any other way I can buy from The m! Shop? I received the wrong / damaged item. How shall I resolve this problem? Is it possible to refund my money after I have received a damage / wrong / delayed delivery? What is the connection of The m! Shop to Moka General Trading LLC?