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Privacy Policy

At The m! Shop, we take your privacy of utmost importance.

We do not sell, share or distribute your information to any third-parties.

The m! Shop is fully operated by Moka General Trading LLC with Head Office in Dubai, UAE. In this regard, all the products posted and catered to at The m! Shop are in our own stocks. Therefore, The m! Shop does not deal with any third-parties to complete your order like most of the e-commerce websites on the web. In this manner, you are well assured that we do not pass-on your personal information.

The m! Shop follows strict company guidelines in ensuring that only limited internal personnel are provided with your information as necessary in processing your order and in communication with your requirement.

Collection of Information

The m! Shop has the facility to obtain registrations from our customers to enable ease of shopping when you return to our site. However, this is optional.

When you place an order, register, fill-up a form, participate in promotions or send inquiries and request at The m! Shop, we collect necessary personal information such as but not limited to your name, address, contact number and email. The collection of information is deemed necessary to enable us to complete, respond to or facilitate your request.


We impose high security measures to ensure that the information collected online from you is kept safe and confidential.


Our shopping cart, customer area and registration area are secured via GlobalSign 256 bit & 128 bit “step-up” encryption enabling technology. This maybe verified by checking the padlock that appears in your browser when you are placing your order online. The padlock maybe double-clicked to check for the information concerning the security of our site. To find the padlock, look at the top of your browser window in the right hand side of the status bar, below your browser window.

Please click here to know more about our security standards

Please take extra precaution with regards to email exchanges. DO NOT send credit card details via email as this is not encrypted. The m! Shop will take no liability for such actions.

As much as we ensure the security of your information, please be guided as well of extra precautions from your end.

Revision of The m! Shop Privacy Policy

The m! Shop reserves the right to revise this Privacy Policy from time to time without notice. Please visit this page regularly for any changes.

Your Concerns

If you have any questions, or if our Privacy Policy is not clear to you, please do not hesitate to contact us at any time through this form.


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