Customer Service
"In this technological era where human interaction is less and less each day, at The m! Shop we believe in bringing out our best customer assistance through the combination of technology and real human interaction."
- The m! Shop management team
By Phone
The m! Shop - Web Solutions & E-Commerce Department
UAE Toll Free: 800-MOKA
Phone: +97143392092
Fax: +97143392099
General Inquiry
For general inquiry, please fill-up the form here.
Traditional Ordering
Prefers traditional ordering? Order offline through our downloadable Offline Order Form.
Assistance - Special Gift Arrangement
Needs assistance in selection of your perfect and personalized gift? Ensure it's specially made for you! Tell us about how you want your gift and we'll be more than happy to assist.
Assistance - Corporate Gifts Arrangement
Planning to take our services for continuous corporate gifts? Our corporate gifts arrangement is perfect for continuous gift ordering which does not require you to enter your credit card details. To know more about this arrangement, please contact us here.
Godiva Chocolate deliveries outside UAE
Want to send Godiva Chocolate gifts to your friends outside the UAE? Contact us here so we can try help you with our worlwide partners.
Technical Support
For any issues with the coffee machine, you can call our technical support immediately at UAE Toll Free: 800-MOKA, Tel. No. +97143392092 or you can contact us here.
To ensure all your inquiries and concerns are attended immediately, please ensure the following information is available:
- Coffee Machine Brand, Model & Serial Number
- Purchased Date
- Your name, email & contact details
Order Cancellation
Made an order by mistake? Please contact us here.
Feedback
Help us improve our services to you, please provide your feedback here.
Contact m! Shop Management Directly
For any matters that has not been resolved to your satisfaction, we encourage you to report directly to The m! Shop supervisor.
All transactions are secure, private & tamper-proof
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